• We offer free standard delivery on orders over 350 AED
• Only orders placed before 4:00pm will be eligible for same day delivery
• We offer express delivery (within an hour of placing the order), at an additional charge of 50AED.

• To arrange an urgent delivery, kindly call us at +971 54 991 6652 and we will endeavour to assist you.

• You have the option to collect your order from our Garden Ville Store.
• If you place your order before 3:00 Pm, you can expect your order to be ready for collection within two hours.
• You will be require to present your order number
• You may be asked to present valid identification when collecting your order (passport, ID, drivers license)
• There are no delivery chargers for this service.

We do not accept refunds for unwanted gifts. However, we advise that you consider re-gifting it so someone else who will adore the gift – spread the happiness.

• Orders can be amended or cancelled until they’re prepared for delivery. Our team provides timely updates. To do so, kindly get in touch with us at
• Despite careful monitoring, and in exceptional cases, we may not have certain flowers in stock; this is due to the seasonality and nature of flowers. In this case, we will contact you to discuss an appropriate solution. If you wish to cancel the cancel the order, the purchase amount of the product, including shipping costs will the credited to you.

• During very busy periods, alternate delivery times should be taken into consideration for all delivery options.