Need help?
Frequently Asked Questions
We deliver exclusively within the UAE.
Dubai: AED 15.00
Sharjah: AED 35.00
All Other Emirates: AED 50.00
Same-day delivery is available for orders placed before 5 PM.
- Need it sooner? Call us at +971 54 991 6652, and we’ll do our best to arrange an expedited delivery for you.
- Collection Location: You may collect your order from our Garden Ville store.
- Order Timing: Place your order before 3:00 PM, and it’ll be ready within two hours.
- Identification: Please present your order number and valid ID (passport, ID, or driver’s license).
- Charges: No additional delivery fees apply for this service.
- We do not accept returns for unwanted gifts. We recommend re-gifting to bring joy to someone else.
- Order Modifications: You can modify or cancel your order until it’s prepared for delivery. Contact us for assistance.
- Stock Availability: In rare cases, some flowers may be unavailable due to seasonality. We’ll reach out if any substitutions are necessary or to arrange a refund, including delivery fees if you opt to cancel.
- During busy seasons, please allow for possible adjustments in delivery times across all options.